FINANCE

Klarna transparent credit options give you flexible financing you need to seamlessly shop your purchases. Simply spend $450 or more in one order to qualify for Klarna payment options at the checkout, and if eligible, pay monthly. With an instant credit decision, you can complete your purchase directly with full transparency.

Monthly financing through Klarna issued by WebBank, member FDIC. Other CA resident loans made or arranged pursuant to a California Financing Law license.

how it works?
1. CHECKOUT

At checkout, select Klarna as your payment option and you’ll be presented with a payment plan.

2. DETAILS

Enter a few personal details to get an instant answer from Klarna and your order will then be placed.

3. CONFIRMATION

Receive a confirmation email outlining your purchase, repayment details and other useful information.

FAQ’s
Who is Klarna?

Klarna is a global payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of payments to more than 100,000 online stores. Over 60 million consumers worldwide have trusted Klarna to securely handle their payments.

How does Klarna work?

Spread the cost of your purchase into equal monthly payments.

How do I use Klarna?

The first time you shop with Klarna you will be asked to apply for a Klarna Account. If you’re approved Klarna will create an account for you and your order will be placed. Every time you shop with Klarna after that, you only need to agree to the purchase and won’t need to sign up again. The order amount will be added to your Klarna Account.

Do I need to be 18?

Klarna finance is only available to people aged 18 or over and is an online exclusive payment method.

How can I increase my chances of being accepted by Klarna?

Klarna is unique and offers finance based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered finance by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have had finance before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.

Will a credit search take place against me?

Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Farer run credit searches against you that could impact your credit rating.

What do I need to provide when I make a purchase?

If you want to make a purchase with Klarna you need to provide your name, address, email address and mobile phone number. For some orders you may need to provide your date of birth, too. All information will be sent to your email address, including payment reminders and links to your online statements. It's very important that you give us the correct details, as otherwise you will not receive the payment information.

How do I make a payment?

First, log in at klarna.com and visit your Klarna Account overview page. Then, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance. Should you have any questions or concerns when making a payment you can contact Klarna’s Customer Service.

Is my payment information safe?

Payment information is processed securely by Klarna. No payment information is transferred to us or held by us. All transactions take place via connections secured with the latest industry standard security protocols.

How do I manage my Klarna Account?

Log in to the customer portal at Klarna.com at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna’s Customer Service team.

How is my statement sent?

If you chose to use Klarna, we will send your monthly statement notification via email with instructions on how to make a payment and an overview of your Klarna Account. Once you have landed on your Klarna Account overview page, simply select ‘Make a payment’ and enter the amount you wish to pay towards your balance.

I haven't received an email with my statement.

Please contact Klarna’s Customer Service via live chat or phone. They will be able to provide you with details on how to pay.

I have cancelled my order. How long will it take until I receive my refund?

As soon as the store has registered your cancellation or your return, the refund will be processed within 5 business days.

I still have questions regarding payment.

Visit Klarna’s Customer Service for a full list of FAQ’s, live chat and telephone options.